FAQS

The African Union Citizen Engagement Platform (CEP) is a digital platform designed to facilitate communication and collaboration between African Union institutions and citizens across the continent. It provides a space for citizens to engage with policy processes, provide feedback, and participate in various engagement activities.

The AU Citizen Engagement Platform offers several features for citizens including: participation in surveys and polls, access to policy documents, ability to submit questions and comments on engagements, registration for events, tracking of engagement phases, and the ability to follow specific engagements of interest.

The benefits of the AU Citizen Engagement Platform include: increased transparency in AU policy processes, more inclusive and participatory governance, direct channels for citizen feedback, improved policy outcomes that reflect diverse perspectives, and strengthened relationships between AU institutions and African citizens.

The AU Citizen Engagement Platform was developed to strengthen citizen participation in African Union policy processes and to create a more inclusive governance approach. It aims to bridge the gap between AU institutions and African citizens, ensuring that policies and initiatives reflect the needs and aspirations of the people they serve.

An engagement activity on the CEP refers to specific ways citizens can participate in an engagement. These activities include surveys, polls, events, document consultations, and resource sharing. Each activity is designed to gather input, share information, or facilitate direct interaction between citizens and AU institutions.

Multiple stakeholders gain from the AU Citizen Engagement Platform: citizens gain a voice in continental governance, AU institutions receive valuable public input to inform their work, civil society organizations can amplify their advocacy, and member states benefit from more inclusive regional policies that address citizen needs and priorities.

An engagement on the CEP is a structured consultation process on a specific policy, initiative, or topic led by an AU institution. Engagements typically progress through different phases (e.g., information sharing, consultation, feedback) and can include multiple activities like surveys, events, and document sharing to facilitate citizen participation.